How do I obtain online access to ICON client accounts? The ICON Advisers website offers investment professionals secure access to their clients’ accounts in both the Mutual Fund Allocation Portfolios and the ICON Funds 24 hours a day, 7 days a week. You can access information about your client accounts, including account registration, transaction history, gain/loss summary, portfolio composition, and assets, as of the last business day's close.
It’s simple to set up your log-in credentials after you receive your Personal Identification Number (PIN) by mail from ICON. To validate your access, click on the "Log-in Here" link that appears at the top of every page on the ICON website. Then, click on “Register for online access as an Investment Professional.” Once you are on this page, enter the following information in the fields requested:
- Your Central Registration Depository (CRD®) number as created by FINRA. If you don’t know your CRD number, ICON’s website provides a tool for you to look it up online using FINRA BrokerCheck.
- The Tax ID Number (Social Security number) of one of your ICON Clients (can be a Mutual Fund Allocation Portfolio client or an ICON Fund shareholder).
- An Account Number for that same Client (can be either a Portfolio or Fund account, but must correlate to that Client’s Social Security number or Tax ID Number). ICON Fund account numbers need to be 11 digits in length (add zeroes at the beginning as needed to reach 11 digits), and ICON Allocation Portfolio account numbers are six digits.
- Your ICON PIN as assigned by ICON and mailed to you in a Personal and Confidential letter.
- A Security Question and Answer of your choosing that only you would know.
ICON allows you to create your own Username and Password for the website using at least six numbers and/or letters, so we advise selecting something familiar and memorable. You should keep the letter from ICON with your personal PIN in a private and secure place to ensure the security of your website access.
What should I do if I forget my username or password?
ICON can help if you forget your website Username or Password or are locked out for security reasons. Just call 1-800-828-4881 and an Internal Sales Associate can provide your Username. Although an Internal Sales Associate does not have access to view your website password for security reasons, we have the ability to reset your password so you can create a new one.
What if I have trouble obtaining account access?
You may be unable to set up your log-in credentials for several reasons. These include:
- Your CRD Number Is Not on File with the Custodian. It’s possible that your CRD number is not in our representative database. ICON can research this with our custodians and update our files with your CRD. Within a few days, you should be able to try again to set up your log-in. If you suspect this may be the issue, call 1-800- 828-4881 and an Internal Sales Associate can assist you.
- You May Be Entering an Incorrect Social Security Number/Account Number Sequence. The client Social Security Number/Tax ID Number that you enter must correlate to that same client’s account number.
- You Have Not Designated or Have Incorrectly Designated SSN or TIN Option. Please designate on the “Investment Professionals: Get Online Account Access” page whether the number you are entering for a client is a Tax Identification Number (TIN) or Social Security Number (SSN).
- You Need to Enter 11 Digits for an ICON Funds Account Number and 6 Digits for a Portfolio Account Number. If your client’s Fund account is less than 11 digits, simply enter zeroes at the beginning to reach 11 characters.
How can I access monthly statements for my clients?
The ICON website facilitates access to account statements produced by Trust Company of America for Mutual Fund Allocation Portfolio clients. After you log in to the secure area of ICON’s website (from the “Log-in Here” link), scroll down to the “View Trust Company Statements and/or Tax Documents” link. By clicking on this link you will be taken to Trust Company of America's website where you will need to enter your Username and Password to see quarterly statements for your clients. If you do not have your login information, you will need to call 1-800-828-4881 and an Internal Sales Associate can assist you.
Regrettably, the ICON website currently does not offer access to ICON Fund statements.
Where can I find tax information?
The website provides real-time cost basis information for clients in both the ICON Funds and Mutual Fund Allocation Portfolios on the "Gain/Loss Summary" tab in the Client Accounts area of ICON's secure website. You will also find ICON Fund year-end distribution information on the “Dividend and Capital Gains” link on the top informational bar of every ICON Fund web page or every Mutual Fund Allocation Portfolio webpage or on the “Mutual Funds” page to assist with tax planning.
Please note: distribution and gain/loss information is available on the ICON website as a courtesy and should not be used in the preparation of federal tax returns. The custodian provides formal tax information on IRS Form 1099-DIV.
Currently, the ICON website does not offer tax forms. You may request duplicates of this information for the ICON Funds by calling 1-800-764-0442, Monday through Friday, 8 a.m.-5 p.m. Central time. To access tax documents for the Mutual Fund Allocation Portfolio Accounts held at Trust Company of America please click on the "Log-in Here" link at the top of every page. From the Client Accounts page, please select "View Trust Company Statement and/or Tax Documents" to be taken to Trust Company's website.
Where can I find performance information for ICON products?
Net asset values and daily returns for the ICON Funds are posted on the ICON website after the close of every business day and can be found by clicking the “Fund Performance & Prices” link on the bottom of every page on the website. Average Annual Total Returns for the Funds are posted monthly by the seventh business day and are available on every ICON Fund web page. Top Fund holdings are posted monthly by the 15th business day. Additional Fund information is posted quarterly.
Mutual Fund Allocation Portfolio performance is posted monthly and may be found on the “Portfolio Performance” link on the bottom of every page on the website.
Currently, the ICON website does not feature personalized performance returns at the account level.
Does ICON issue regular market commentary?
The ICON Investment Committee publishes weekly and monthly investment commentaries to help financial advisers and clients understand our views of the market and our current portfolio positioning. You may access current and archived commentaries by clicking on the News & Views tab and then on the "Weekly Market Updates" or "Monthly Portfolio Commentaries" links in the dropdown menu.
Can I download client account information from the ICON website into my portfolio management system?
Yes. To download allocation portfolio account data into portfolio management software programs, click on the "Log-in Here" link, then select the “Complete the Export Request Form” link. Please complete this form and fax back to ICON's Operations Department at 303-790-8246.
The download function is a tool provided by Trust Company of America.
Can I bring client account information from ICON’s website into Microsoft Excel?
If you’d like to work with client account data in Excel, simply left-click and drag over the data you want, Copy, Open an Excel document, and Paste it. Once the data is in your document, you can sort, reorder, and manipulate it.
How can I find news about ICON?
ICON continues to attract media attention. To read articles in the financial press in which ICON is featured, visit the News & Views tab and select the “ICON In the News” link in the dropdown menu. Some article PDFs are available for online viewing only; they may not be printed due to reprint permission guidelines.
Some news articles may be ordered in paper form from the Literature & Forms tab on the “Mutual Fund Literature” page.
Does the ICON website have account applications, forms, and other paperwork I need?
The ICON website features more than 100 interactive forms and applications that your office needs to conduct business with ICON, including fillable documents for opening, transferring, and maintaining accounts. Custodial forms from Trust Company of America and Charles Scwhab (Mutual Fund Allocation Portfolios) and BFDS (ICON Funds) may be found on the Literature & Forms tab and clicking on the appropriate forms page in the dropdown menu.
From Client Account Summary page, in the secure area of the website, you can click on a link called “Access Forms.”
Once you are logged in to the ICON website, you may select documents to be populated automatically. The site accesses client data and pre-fills the form or application PDFs as completely as possible. Please note that not all fields will be populated and you will need to check the document for accuracy and completeness. Once the form is complete, simply print or save.
Many of ICON’s account documents are also available for investment professionals on the LaserApp software.
Can I e-mail website pages to clients, prospects, and colleagues?
If you like what you read on the ICON website and want to share it with others, we offer a tool for you to send pages to clients, prospects, or others in your office. Simply click on the “E-mail this page” link at the bottom of every web page, and enter the e-mail address of your intended recipient and a message if you would like. Click the “Send E-mail” button and we’ll forward the page for you.
Please remember that the content of ICON’s website is protected by copyright.
Does ICON’s website have a calculator for creating hypothetical performance illustrations?
Yes, the ICON website features a calculator tool to run hypothetical illustrations of performance for ICON’s Mutual Fund Allocation Portfolios for time periods through the most recently completed quarter. You can Copy and Paste the illustration into Excel or you can print the illustrations in the report for client account reviews or presentations with prospective investors. You can access the calculator from every Allocation Portfolio web page.
How can I learn more about the members of ICON’s investment team?
The website features current biographies and photos of all ICON investment managers. To review their backgrounds, click on the Investment System & Team tab and click on the Investment Committee link in the dropdown menu.
How can I find the ICON wholesaler in my area?
ICON sales representatives live and work throughout the country. To find the one nearest you, just click on “Contact Us” link at the top of every page on the website, and then select the “find the wholesaler” link towards the bottom of the page. Once on the "ICON Sales Team" page, click on your state on the U.S. map, and the contact information for your sales representative will appear. Alternately, you may log-in to the website using your Username and Password, and select the Sales Tools tab and the “Sales Contact Information” link.
Can I access sales presentations on the ICON website?
Yes. The “Sales Tools” area of ICON’s website provides presentations for investment professionals to use with clients and prospects on topics such as the ICON methodology. You may use your account access log-in credentials to view the online presentations.
Where can I find ICON’s Form ADV?
The Form ADV for ICON Advisers is available on the Literature & Forms tab by selecting the Allocation Portfolio Forms link in the dropdown menu or by visiting the About Us tab.
Please contact the ICON Advisers Sales Desk at 1-800-828-4881 for a website tour or with questions regarding how to use the ICON website.
